Your privacy is our top priority at Shuvo. This Privacy Policy outlines how we collect, use, and protect your information.
Privacy Notice: This Privacy Policy was last January 2026 updated. By continuing to use the Shuvo platform, you agree to this Privacy Policy. We remain fully committed to protecting your information at all times.
Shuvo is a trusted online gaming platform in Bangladesh. We believe that every user's personal data belongs to them — and protecting that data is our responsibility. This Privacy Policy explains how Shuvo collects your information, the purposes for which it is used, how long it is retained, and how it is kept secure.
By accessing Shuvo or creating an account, you agree to this Privacy Policy. We follow international data protection standards and strive to keep every process transparent. Your trust is our most valuable asset.
This Privacy Policy governs Shuvo's Terms & Conditions and Responsible Gaming PolicyApplicable in conjunction with.
We never sell your data. We never share it with third parties without your consent. And we use the best available technology to keep your data safe.
To deliver our services on Shuvo, we collect various types of information — either directly from you or automatically as you use our platform.
| Data Type | Details | Methods of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Email, mobile number, address | Registration Form |
| Financial Information | Payment method, transaction history | Deposit/Withdrawal Process |
| Gaming Data | Betting history, win/loss records | Automatically |
| Device Information | IP address, browser, operating system | Automatically |
| Cookie Information | Session data, preference settings | Cookies & Local Storage |
Shuvo collects only the information that is necessary — nothing more, nothing less.
Shuvo uses your information solely for specific, legitimate purposes — never for anything unrelated. Below are the primary reasons your data is used:
If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time by contacting our support team.
Shuvo retains your data only for as long as necessary or required by law. Our servers operate in accordance with international security standards.
All Shuvo data is stored in ISO 27001-certified data centers. Servers are monitored 24/7 and backed up on a regular basis.
Shuvo uses cookies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
When you first visit Shuvo, you will be informed about cookie consent. You can manage your cookie preferences at any time.
Shuvo employs industry-leading security technology to protect your data. Our security is multi-layered — not just a wall, but an entire fortress.
Use a strong password, never share it with anyone, and report anything suspicious to us right away.
As a Shuvo user, you have the right to full control over your own data. We respect these rights and are here to help you exercise them.
You may request to see what information we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You may request your data in a portable format.
You may request that we stop using your data for specific purposes.
You can opt out of marketing communications at any time.
To exercise these rights, please contact our support team. We typically respond within 30 days.
Shuvo strictly does not collect data from anyone under 18. Our platform is intended exclusively for adults. Age is verified at registration, and additional verification may be requested in cases of doubt.
If a parent or guardian discovers that their child has created an account on Shuvo, please contact our support team immediately. We will promptly close the account and delete all associated data.
Use parental control software on your child's device and help them develop awareness about online gaming.
Shuvo may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance via email or an in-platform notification.
Visit this page regularly to stay up to date with our latest Privacy Policy. The date of the most recent update is shown at the top of the page.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. Shuvo's dedicated privacy team is ready to assist you with every query.
Email: [email protected]
Response time: typically within 24–72 business hours.
Support hours: 7 days a week, 24 hours a day.
When submitting a request to exercise your data rights, please include your registered email address and a detailed description of your request.
At Shuvo, we protect your privacy through a combination of technology, policy, and people — all working together.
All your data is protected with 256-bit SSL/TLS encryption — virtually impossible for hackers to breach.
Shuvo never sells your personal data. Your information is used solely to serve you.
Enable 2FA to add an extra layer of security to your account — completely free of charge.
Independent security experts regularly audit Shuvo's systems to identify and resolve vulnerabilities.
We comply with international data protection regulations and operate under the oversight of regulatory authorities.
For any privacy-related questions, our specialist support team is available seven days a week.
Shuvo's strict Privacy Policy keeps your data secure. Register today and enjoy gaming with complete peace of mind.